Case Manager · Registered Social Worker
Expert case management for life after catastrophic injury.
Brain & spinal injury, major trauma and complex clinical needs.
Hi, I’m Jessica. I work alongside you and your client to deliver holistic assessment, individualised rehabilitation and robust, litigation-ready reporting — all coordinated around one person, within a sound medico-legal framework.
Areas of expertise
Clinical specialisms
Instructed by personal injury solicitors, clinical negligence teams, and deputies for adults with complex, catastrophic injuries.
My approach
One person, coordinated care
A collaborative cycle that keeps rehabilitation joined-up, proportionate and responsive to changing needs.
- Assess
- Plan
- Implement
- Coordinate
- Monitor
- Evaluate
Holistic assessment
Robust Initial Needs Assessments (INAs) capturing pre-morbid history, functional baselines, environmental factors, and complex psychosocial risk profiles. Synthesising medical, therapeutic, and statutory inputs into a single, cohesive formulation—firmly grounded in mental capacity, safeguarding, and robust clinical governance.
Multidisciplinary coordination
Designing bespoke rehabilitation pathways built on client-specific, SMART goals. Seamlessly onboarding and managing the MDT (including Neuro-OT, Physiotherapy, SLT, Neuropsychology, and specialist support teams) while acting as the vital link between clinical delivery, family systems, and statutory funding bodies.
For instructing solicitors
Brain injury case management built on clinical integrity.
Robust, independent case management and litigation-compliant reporting for catastrophic and complex injury claims.
Reliable, timely documentation
Defensible INAs, progress reports, and robust risk assessments, written to withstand scrutiny and clearly support rehabilitation planning.
A single point of contact
Direct accountability from a senior practitioner who personally executes every aspect of the rehabilitation pathway. Practising through the CQC-registered framework of Emma Way Associates, your instruction is managed entirely by me—ensuring total clinical continuity and absolute defensibility under cross-examination.
Proactive, collaborative care
Seamless multi-party liaison across families, clinical teams, and deputies to proactively manage risk and protect client outcomes.
Geographical reach
Dedicated coverage across Greater London. Highly experienced navigating the capital’s complex network of integrated care boards (ICBs), local authorities, and major trauma centres.
Credentials
Registered & accountable
Enquiries
Make an enquiry
Tell me a little about your client and how I can help. I’ll reply personally, usually within one working day.
Prefer email? [email protected]
Enquiry sent
Thank you — I’ve received your enquiry and will be in touch personally, usually within one working day.
Need to add anything? Email [email protected].